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Dealing with Negative Social Media Comments. Marketing Tip #95

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Here is what you could say (examples):
😀“Thanks for your review. We are sorry to hear you had such a frustrating experience, and we appreciate you bringing this issue to our attention.”

😀“Thank you for bringing [problem] to our attention. We’re sorry you had a bad experience. Would you like us to contact you to see if we could resolve the [issue].

😁“Thank you for letting us know about this”

Do you agree with these responses?

#negative #responese #solarmarketing #digitalmarketing

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